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Frequently Asked Questions
Authenticity
This store is exclusive to Hermes scarves, given their timelessness, beautiful quality, history and Abigail's expertise.
All items have been authenticated by Abigail Goodman, ensuring every item is authentic. Abigail has authenticated thousands of Hermès scarves throughout her career and all items are guaranteed authentic.
Restocks
Scarf restocks happen biweekly on Wednesdays and go live on the shop portion of this site at 7:00 PM EST and each drop features a carefully curated selection of scarves. These items tend to sell quickly, so be sure to set a reminder. For more information and a restock calendar, visit the restocks page.
Shipping & Delivery
Orders are sent without a signature required, but if you would like a signature required on your order, please email or DM me before shipment.
Once you order has been dispatched, you will receive an email with your item’s tracking number.
I include complimentary ground shipping with all orders. Shipping to Canada is $30 plus duties and tax. To follow your shipment, please use the tracking number provided.
If your order hasn’t shipped and you haven’t received a tracking number, please email
abigail@abigail-goodman.com and let me know.
All packages are insured for damage, theft and loss until it arrives at the shipping address.
I offer shipping within the US and Canada. I am unable to offer international shipping at this time.
I include complimentary ground shipping with all orders. Shipping to Canada is $30 plus duties and tax.
Returns
I cannot accept returns; all sales are final at the time of sale. If you have questions about an item before purchasing, please feel free to email or DM me and I will be more than happy to send any additional information or photos you need.
Consign a Scarf
I would love to help you find a new home for your scarf. Please fill out the form here, which will send me an email request for a consignment. Following the request we can discuss details, timeline and pricing.