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Frequently Asked Questions
Authenticity
My focus is on Hermes scarves, given their timelessness, beautiful quality and story.
I guarantee the authenticity of every item in the collection. Each Hermès scarf is meticulously inspected by me, drawing on years of expertise in identifying and evaluating these pieces. Additionally, by request I will have the scarf authenticated by Real Authentication, which I provide as a complimentary service to ensure complete confidence in your purchase.
By request, I will provide a certificate of authenticity from Real Authentication with your purchase as a complimentary service.
Restocks
Scarf restocks happen biweekly on Wednesdays and go live on the shop portion of this site at7:00 PM EST and each drop features a carefully curated selection of scarves. These items tend to sell quickly, so be sure to set a reminder. For more information and a restock calendar, visit the restocks page.
Shipping & Delivery
Once you order has been dispatched, you will receive an email with your item’s tracking number.
I include complimentary ground shipping with all orders. Shipping to Canada is $30 plus duties and tax. To follow your shipment, please use the tracking number provided.
If your order hasn’t shipped and you haven’t received a tracking number, please email
abigail@abigail-goodman.com and let me know.
All packages are insured for damage, theft and loss until it arrives at the shipping address.
I offer shipping within the US and Canada. I am unable to offer international shipping at this time.
I include complimentary ground shipping with all orders. Shipping to Canada is $30 plus duties and tax.
Returns
I cannot accept returns; all sales are final at the time of sale. If you have questions about an item before purchasing, please feel free to email or DM me and I will be more than happy to send any additional information or photos you need.
Consign a Scarf
I would love to help you find a new home for your scarf. Please fill out the form here, which will send me an email request for a consignment. Following the request we can discuss details, timeline and pricing.